Support
Frequently Asked Questions
1) What do I need
to run Organize (system requirements)?
You need a computer running either Windows XP or Windows
Vista. Users of Windows 2000 will
most likely be able to run Organize; however, no testing has been done
for this operating system, and MPS makes no guarantees for users of Windows
2000. Organize is not supported on Windows 95/98/ME/3.1/NT,
server versions of Windows, MacOS, Linux, or UNIX.
Yes. Organize can be used as a replacement to your usual desktop, but it does give you the option to minimize or close the application so you can easily return to your normal desktop.
We have found the best things to start with are simple recurring tasks. You may want to start by adding birthdays, anniversaries and due dates for rent and other bills. Once you get into the groove of entering all the "simple" tasks in your life, the more critical one-time tasks will come to mind. You'll begin to enter tasks like appointments, meetings, showtimes, reminders, etc. You'll be surprised how much you have to keep track of!
4) Can Organize be used on more than 1 computer?
Yes.
When you purchase Organize, you are able to run it only on the computer
that it was Activated on. It will
work for all users of that computer. If
you wish to run Organize on multiple computers or devices, Organize must
be purchased separately for each computer and/or device.
5) Is Organize secure?
Yes – if and only if your computer itself is secure.
Basically, make sure your computer has up-to-date antivirus and
malware protection, has a firewall, has all the latest windows updates
installed, and is receiving all the latest updates for their products.
Additionally, you should treat your “Data Core.mdb”
file carefully since it contains all the information you have entered
into Organize. Like any other file,
if someone gets a copy of it, they will be able to open and read it. Therefore, do not allow unauthorized access
to this file – do not email it to other people, do not post it on
the internet etc.
6) Can more than one person use Organize at a time?
Yes. Organize supports
multiple users – up to 200 users simultaneously on 200 different
computers For this type of use,
the “Data Core.mdb” file should be located on a network drive,
and all computers should have the correct path set in the “location
of data core” setting under “Preferences”.
Organize can also be used by multiple users on the same computer.
7) How do I ensure my data is not lost?
8) How do I get Organize?
You can download and install upgrades as they become available (for no extra charge) for at least two years after you purchase Organize. Once you have paid for Organize, and activated it, you will be able to use the same activation code for any new version of Organize you download. So, if you have purchased and installed Organize, and a new version becomes available, you can uninstall the old version, download and install the new version, and use the same activation code and it will work. None of your data should be lost (although you should backup all your data to be on the safe side). It is important to uninstall the old version of Organize before you install the new version.
Details on how to use Organize can be found here.
Tech Support
Tech support is available Mon-Fri 9AM-5PM CST via email and phone (long distance charges may apply) See our contact page for details.